3 CTW Round IGI Certified Lab Grown Diamond Stud Earrings

What is your shipping policy?

Free Shipping: Available on orders over $500.

• Shipping Methods: We utilize FedEx Two-Day and FedEx Overnight services. Availability may vary based on your location—please check at checkout by entering your address.
• International Shipping: Currently, we ship exclusively to the United States.
• Processing Time: Each piece is made to order by our expert jewelers and is typically shipped within two weeks of placing your order. Our team will notify you once your order is ready to ship.

What is your return and exchange policy?

Return Policy: Return requests must be submitted within 48 hours after delivery. Custom made pieces and custom ring sizes are not returnable or exchangeable. The returned item must be in its original condition. Items need to be inspected before they can be accepted. If the returned item does not meet our inspection guidelines, the return will not be processed. Buyer is responsible for the return shipping. The Jewelry Guy is not responsible for any lost or stolen return packages. 

1. Contact Us Immediately: Email us at tjgjewelers@gmail.com within 48 hours.
2. Provide Details: Provide your order number and reason for returning your item.
3. Resolution: We will arrange for a shipping label, and process your return if the item passes our inspection.

I saw something at another store, or on another website that I really liked. Do you only offer the items listed on your website?

We can have any piece of fine jewelry made. We've partnered with the best and most experienced manufacturers in the business. Please contact us at 216-463-1540 to discuss the item you'd like have made.