
High Quality. Low Prices
Our goal is to provide the best prices, with no compromise on quality or service. We offer the same fine jewelry stocked by the big name retailers, but without the high markups.
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Quality
We work with the best manufacturers in the business. Each diamond is hand selected, every setting meticulously designed, and put together by the most skilled craftsman in the industry.
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Value
Without compromising on an ounce of quality, we manage to save our customers hundreds, if not thousands of dollars. Our margins are kept super low, maintaining our core principle to provide the lowest prices.
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Deal of the Week
Our regular prices are great, but we thought "why not do even better". So once a week we put out one item at a crazy low price, prices that make even wholesalers confused. Follow us on Instagram to get these deals first.
CUSTOM QUOTES
FAQ
Shipping
What is your shipping policy?
Free Shipping: Available on orders over $500.
- Processing Time: Each piece is made to order by our expert jewelers and is typically shipped within two weeks of placing your order. Our team will notify you once your order is ready to ship.
- Shipping Methods: We utilize Two-Day and Overnight services. Availability may vary based on your location.
- International Shipping: Currently, we ship exclusively to the United States.
Returns and Exchanges
What is your return and exchange policy?
Return Policy: Return requests must be submitted within 48 hours after delivery. Custom made pieces and custom ring sizes are not returnable or exchangeable. The returned item must be in its original condition. Items need to be inspected before they can be accepted. If the returned item does not meet our inspection guidelines, the return will not be processed. Buyer is responsible for the return shipping. The Jewelry Guy is not responsible for any lost or stolen return packages.
- Contact Us Immediately: Email us at tjgjewelers@gmail.com within 48 hours.
- Provide Details: Provide your order number and reason for returning your item.
- Resolution: We will arrange for a shipping label, and process your return if the item passes our inspection.
Custom
I saw something at another store, or on another website that I really liked. Do you only offer the items listed on your website?
We can have any piece of fine jewelry made. We've partnered with the best and most experienced manufacturers in the business. Please contact us at 216-463-1540 to discuss the item you'd like have made.
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